Account information
Email, phone number and profile information are stored securely; the same records are used when signing in to 9bd Login
9bd App Privacy Policy: Data security and control
What 9bd App stores on this page, how long it stores it, and why it stores it; Dhaka- and Bangladesh-based users will clearly see the same rules for information related to bKash, Nagad, and Rocket
9bd APK
Effective date and data retention policy
Effective date: July 2026. Many apps keep everything longer, so later finding it is hard; 9bd App keeps only essential information and deletes or isolates it when the purpose ends
The main point here is very simple: only what is necessary is kept, whether logging in in Dhaka or opening on mobile from outside, the rule remains the same
How long data is kept
Data types
Account information
How long kept: until account is active, then up to 12 months
Why: for sign-in, support and security
Data types
Transaction records
How long kept: up to 5 years
Why: for audits, disputes and policy compliance
Data types
Cookies and sessions
How long kept: per session or up to 6 months
Why: to maintain login and remember settings
Data types
Usage logs
How long kept: up to 24 months
Why: for performance and security analytics
Data types
Support messages
How long kept: up to 36 months
Why: to provide faster help by reviewing previous conversations
Data types
Device information
How long kept: up to 18 months
Why: to detect unusual access and increase security
What security is in the 9bd App
Transaction history
Documents related to bKash, Nagad and Rocket are kept separate, making reconciliation easier
Cookie preferences
Language, session and quick-open settings are kept by cookies; you can also control them from the browser
Usage logs
Which device, what time, and which pages were viewed — these logs are used for security
Support messages
If you report a problem, reviewing previous conversations allows quicker responses, so you don't have to repeat yourself
Account data
When you create an account inside the app, name, phone number and settings are stored; 9bd App uses these to keep your session and security intact
If someone from Dhaka registers 9bd, the same rules apply to Chittagong or Sylhet; data are used only to operate the service, assist, and prevent abuse
Transaction data
Transaction data: Not only money, but records of transactions with bKash, Nagad and Rocket are kept by 9bd for a specified period so issues can be traced later
People ask why so much data is needed? Because evidence is needed to settle audits and disputes, so history is kept, but unnecessary parts are not kept long
Usage data and cookies
Many apps track too much, increasing user concerns; in 9bd App cookies are mainly used to keep login, remember language and speed up site loading
Sometimes device type, browser and page load time are also recorded to show which parts are slow, especially on low-speed networks
9bd Login 9bd AppWhat happens when the account is closed
Even if the account is closed, not everything is deleted at once; some documents may be kept for a certain period for legal, security and accounting reasons
Then those are deleted or anonymized; you can know in advance how long each part will stay, and if needed you can request assistance
Your rights and contact
You have the right to access, correct, delete and restrict your data; you may also object in some cases, especially if your use affects your comfort or safety
If any part is unclear, send a message via the contact page; there are more rules on the 9bd Contact page and 9bd Terms page, where the language is described in more detail
The data retention rules in the 9bd App are kept transparent so users stay in control; if you want to know more, see 9bd App, 9bd Login and 9bd APK